If the driver was not assign manually the system will look for the nearest driver to the pick up place according to our intelligent queues algorithm.
It's possible for the job to be assigned to the driver manually. For this it's necessary for the driver to have a board number. It's possible to manage board numbers via company panel drivers tab.
While creating a new order press the "Assign Driver manually" button. Enter "board #" and "Estimated Arrival time in minutes" in special fields. If the driver is online and available the order will be assigned to him.
In the next article you will find how to reassign the order.