This article helps drivers to process pre-orders. Pre-orders can be placed up to 30 days in advance through dispatch panel, passenger app and web desk.
Once the pre-order is submitted it will be displayed in the driver application along with beeping sounded ring.
If driver do not accept it pre-order is in the "Pre-orders" folder. At this state the order can be claimed by any driver.
Each new pre order will be stored in this folder as a list.
If a driver wants to accept one of the pre-orders he should tap on it and select "Accept".
Confirm the message "Pre-order successfully added" by tapping "OK".
Once the pre-order has been taken by any driver it will immediately disappear from the apps of all other drivers who had previous access to it.
30 minutes before the pre-order time the driver will get a push notification "Your next job is in 29 minutes" (if his app is folded) or a ring tone alert (if his app is open).
To start the pre-order the driver should swipe the "Swipe to start the trip".